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International Customer Support Day

Thank the people who fix it.

Today
International Customer Support Day

When is International Customer Support Day?

Every year on May 20.

What is International Customer Support Day?

International Customer Support Day, observed on May 20, is the annual moment to step back from the day-to-day churn of tickets, calls and chats and recognize the people who turn 'this is broken' into 'this is fixed'. Customer support is often invisible when it works — that's the whole point — but it is the single biggest driver of whether a customer stays, churns or tells their friends, with industry studies showing that a majority of consumers will leave a brand after one bad interaction. The day is built for three audiences at once: customers are encouraged to leave specific, kind feedback (mention what actually helped, not just 'great service'); organizations are pushed to invest in training, mental-health support, and clear growth paths for their support staff; and the support professionals themselves get a public nod for the steady, often invisible work that keeps the rest of the economy running.

How to celebrate

Mark the day with a poster made in Dayfeed — pick your favourite photo as the background, share it to your story or group chat, and set a reminder so you never miss it next year.

Hashtags

  • #CustomerSupportDay
  • #CustomerService
  • #SupportHeroes
  • #ThankYourSupport

Try it: save this day's poster to your Pinterest board.

This is the International Customer Support Day poster, made with Dayfeed. Pin it to your board — no app needed.

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